Privacy policy

Privacy Policy

Last updated: June 2026

Smart Wheel ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our Shopify store.

Information We Collect

When you place an order or interact with our store, we may collect:

  • Personal details: name, email address, phone number, billing and shipping address
  • Payment information (processed securely through Razorpay; we do not store card details)
  • Device and usage data: IP address, browser type, pages visited
  • GPS/vehicle data: only for activated tracking devices and only as part of our service delivery

How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations, shipping updates, and support communications
  • To improve our products and services
  • To comply with legal obligations under Indian law

Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Shiprocket / Shipping partners – to fulfill and track your delivery
  • Razorpay – for payment processing
  • Legal authorities – if required by law

Data Retention

We retain your data for as long as necessary to fulfill orders and comply with legal requirements.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Email us at support@smartwheel.co.in to exercise these rights.

Cookies

Our store uses cookies to enhance your browsing experience. You may disable cookies in your browser settings.

Changes to This Policy

We reserve the right to update this policy. Changes will be posted on this page with a revised date.

Contact Us
Smart Wheel | Email: support@smartwheel.co.in | Phone: +91 90526 78899